Account and billing
Find out how to manage your account and billing.
- Signing in, passwords and GoogleSign in with email or Google, the business app’s own sign-in, changing your name or password, and what to do if you forget it.
- Edit your business detailsChange your business name, logo, trade and timezone, and add the email, phone and website customers see.
- Plans and billingFree, Starter and Growth: what each plan allows, your 30-day trial, choosing or switching a plan, and paying through Stripe.
- Delete your account or your businessDelete a business you own or your NextStamp account for good: how to confirm, what is erased, and the little that stays.
- Contact NextStamp supportHow to reach NextStamp by email, what to include so we can help quickly, and what never to send.
Other topics
- How NextStamp worksLearn the ins and outs of NextStamp. Recommended for getting started.7 articles
- Setting up your loyalty cardLearn how to create a loyalty card that works for your business and wows your customers.10 articles
- Platform featuresExplore features that enhance your programme with automated engagement campaigns and customer communication.11 articles
- Stamp methodsLearn the different ways you can distribute stamps to your customers.8 articles
- Outlets and teamAdd your locations, invite your team and decide who works where.5 articles
- Security, policies & complianceHow NextStamp keeps accounts and customer data safe, and the rules it follows.4 articles
- For your customersAnswers to share with customers: joining a card, collecting stamps, using rewards and managing their account.5 articles
Still need help?
Email NextStamp support. Tell us your business’s name, the screen you were on and what you were trying to do. Please never send a password.
support@nextstamp.app