For your customers
Answers to share with customers: joining a card, collecting stamps, using rewards and managing their account.
- Join a card and collect stampsScan the code at the counter, create your NextStamp account once, and ask the till for a stamp on each visit.
- Find your cards and show your codeYour cards in My cards, showing your code at the till, adding a card to a wallet, and removing a card.
- Use a reward you’ve earnedWhere your rewards show up, how to use one at the counter, and when a reward expires or only works at some places.
- Why didn’t I get a stamp?The messages you may see when a stamp doesn’t arrive, what each one means, and what to do next.
- Manage or delete your accountChange your name or password, choose which businesses may email you offers, sign out, or delete your account.
Other topics
- How NextStamp worksLearn the ins and outs of NextStamp. Recommended for getting started.7 articles
- Setting up your loyalty cardLearn how to create a loyalty card that works for your business and wows your customers.10 articles
- Platform featuresExplore features that enhance your programme with automated engagement campaigns and customer communication.11 articles
- Stamp methodsLearn the different ways you can distribute stamps to your customers.8 articles
- Outlets and teamAdd your locations, invite your team and decide who works where.5 articles
- Security, policies & complianceHow NextStamp keeps accounts and customer data safe, and the rules it follows.4 articles
- Account and billingFind out how to manage your account and billing.5 articles
Still need help?
Email NextStamp support. Tell us your business’s name, the screen you were on and what you were trying to do. Please never send a password.
support@nextstamp.app