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For your customers

Join a card and collect stamps

Scan the code at the counter, create your NextStamp account once, and ask the till for a stamp on each visit.

For customers · Updated

Businesses on NextStamp keep their loyalty card on your phone instead of in your wallet. There’s no app to download: you scan a code at the counter, and the card opens in your phone’s browser. One NextStamp account holds every card you collect, at every business that uses it.

Join a card

  1. Point your phone’s camera at the NextStamp poster at the counter, or in the window, and tap the link that appears.
  2. The business’s card opens. It shows what you collect for, such as “Collect 10 stamps: A free coffee”, and its rules, such as how many stamps you can get a visit.
  3. If you’re new to NextStamp, tap Create an account with email and enter your name, email and a password of at least 12 characters, or tap Continue with Google. If you already have an account, tap I already have an account and sign in.
  4. Read the card’s terms, then join. Creating an account or signing in from the poster joins the card as you finish.

You’ll see what you share with the business before you join: your name and email. If you’d like offers from them by email, tick the box; it’s optional, and your card works either way.

Collect a stamp

There are two ways, and the staff always approve the stamp.

  • Scan the till poster. Scan the poster by the till with your phone’s camera. Your phone sends a request to the till and shows a four-character code. Show it to the staff; they check it matches their screen and approve it. Your phone says “Stamp added!”.
  • Show your card. Open the card on your phone and tap Show card. Staff scan the QR code, or type the code underneath.

Some businesses also have a tag at the counter: hold your phone to it and your request goes to the till, as if you’d scanned the poster.

The first time you scan a till poster, the business decides whether it also asks for your first stamp or just starts your card. The screen tells you which before you join.

See your progress

After each stamp, your card shows how far you’ve got, such as “3 of 10 stamps”, and what’s next. All your cards are under My cards. See find your cards and show your code.

When your card is full

The reward is ready as soon as the last stamp lands. Use it at the till on this visit or a later one, before its use-by date if it has one. See use a reward you’ve earned.

Good to know

  • One stamp a visit is the most common rule. Asking again straight away is refused politely; see why didn’t I get a stamp?
  • Your phone needs a connection to ask for a stamp.
  • Keep your password safe. NextStamp can’t email you a reset link yet.
  • Nothing happens without you. A scan never joins you to a card or shares your details until you tap to join.

If something about your account itself isn’t working, email support@nextstamp.app. For questions about a card’s rewards or rules, ask the business: their contact details are on the card.

Still need help?

Email NextStamp support. Tell us your business’s name, the screen you were on and what you were trying to do. Please never send a password.

support@nextstamp.app